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Pelix© – the Command Centre for Police and Security with integrated Dynamic Resource-Management


  • Operations mindset
  • Resources
  • Roster
  • Property management
  • Planned events
  • Journal
  • Documentation

Pelix© at a glance

pLogistics operations center Pelix© enables an enormous degree of automation by integrating the command centre into a high-performance resource management

Dynamic Disposition

Assignment in real time, based on current availability.

Situational resource planning

Dynamic allocation of proactive orders for optimal capacity utilization.

100% Digitisation

Integrated ABI case management and paperless work processes.

Web-based usage

Device-neutral maintenance-free mobile use with offline support.

Media-free case processing

Fast incident recording with image, video, sound and documentation.

Open architecture

Flexible cloud options, individual workflows and open interfaces.

Pelix© Command Centre – Functional Overview

Data Management

Pelix© database enables relational data management and provides one-off recorded information centrally and easily. Security settings and interfaces guarantee high security and support dynamic management of

Basic data management

  • Road maps
  • buildings and infrastructure
  • Scheduled event types
  • Event requirements
  • road infrastructure and construction sites
  • Material and Procurement Instructions

Operational resources management

  • Timetable and duty roster
  • Resource allocation
  • Vehicle data
  • Medical stand-by duty
  • Towing services
  • Communication equipment
  • Individual resource requirements


  • Logging
  • Statistics

Resources Database

Access to the constantly changing updated status as well as the availability of all resources over time is a prerequisite for acute deployment decisions and efficient case solutions. PELIX© provides resource data for redundant and decentralised work, thus supporting the current state of the overall cooperation. Resource areas include

Resource areas include

  • Human Resources, Availabilities and Abilities
  • Vehicle equipment, maintenance and use
  • External resources, availability and emergency allocation
  • Material procurement, repairs, deliveries
  • Weapon storage and provision
  • Communication equipment provision
  • Object data and infrastructure update

Disposition Management

The optimal scheduling of acute events in the front end of a command control centre requires real-time data and an integrated user interface, delivered by continuous status displays and direct reporting.

Pelix© deployment planning integrates

  • Deployment and team management
  • Mindset of emergency forces
  • Mindset of external Organisations
  • Service orders and commissioning
  • Escalation management
  • Exchange of information between the forces deployed
  • Activity logging
  • Parallel daily business planning

Journal an Reports

The journal and logbook show immediate status and generate automatically assigned reports and an ongoing documentation.

Event-related capturing with time stamp of

  • Call
  • alarms
  • Event keywords
  • Activities
  • Orders
  • Resources
  • Receipts

Event-independent retrieving / following by

  • Call
  • alarms
  • Notifications
  • Search queries
  • Object/data mutation
  • Dispositions
  • Login/Logout times


Positioning and movement reports must be carried out bi-directionally across the entire central office in order to ensure optimal cross-sectoral deployments. The Pelix© integrated positioning system is operated redundantly and optionally independently:

Pelix© tracking system

  • Standard component S-Box
  • Scalable system interconnection
  • Redundant access to Cloud for PELIX© and emergency systems
  • Redundant access to cloud for satellites and Mobile systems
  • Standard extension GPS PDAs/Tablets
  • Static or dynamic integration of location data from external systems
  • Independent side-by-side operation


100% readiness and failure safety are the core substance of a command control center. A multi-redundancy, implemented via dynamic interfaces, is solved by the special layer model of Pelix© technology and guarantees a 100% parallel clocked decentralized and redundant infrastructure.

Centrally managed dynamic infrastructure (Pelix© redundancy model)

Central infrastructure

  • BIT-Standard
  • Clustering (GIS, App-Server, DB, Web-Serve)

Decentralised infrastructure

  • Gateway (location)
  • Communication
  • projection screen

Decentral day disposition and pos integration

The comprehensive disposition in the eCH-0051 standard enables joint event-independent scheduling and realises an efficient day-to-day business. A fully integrated connection to outposts increases flexibility and is optimised for Mobile applications.

Shared scheduling

  • eCH-0051 Standard
  • Exchange of location data
    • Independent of events/cases
    • Integrated into the GIS as a separate layer
  • Exchange of cases/events
    • event/case
    • activities (update)
    • Completion

Mobile Post Integration

  • Same functions as Command Center
  • Role: decentral chiefs
  • Features
  • Profile configuration
  • Events, Journal, Queries, GIS
  • Order Disposition (Future)
  • Personnel / Resource planning


Optimal Mobile support requires platform independence and, in addition to geo data mapping, direct access to dynamic database contents with automatic synchronisation. The PELIX© fleet integration implements a vehicle-flexible connection

Mobile connections / platforms

  • Windows 7 (8)
  • iOS
  • Android

Integrated fleet management

  • Use of the existing infrastructure in the vehicle
    • Scalable integration depth in vehicle electronics and additional equipment
  • Data transmission via standard communication paths
  • Complete integration into the personnel and material management


Pelix© provides complete interfacing systems and thus also offers all options to integrate with connected Command Organisations.


  • Time critical
  • Separate gateway
  • Redundant


  • If possible, SOA-compliant Web services
  • Separate layers in application server

Interfaces already successfully implemented

  • myABI®/Case Management access, journal access
  • Alarmnet (IG-TUS)
  • Open Alarm Interface (access for third parties)
  • CTI Trading (Siemens)
  • CTI 1st TAPI (Siemens)
  • CTI 3rd TAPI (CISCO Call Manager)
  • CTI AT Interface
  • ETV
  • Emergency DB
  • ELS 144 (SSE)
  • AVS (Auxiliary Systems, Environment)
  • FRENS (display wall, illuminated signs)
  • MIRATEC (vehicle systems)
  • DECONapos (vehicle tracking systems)
  • GPRS
  • SMS (Nokia head office)
  • SMS (Swisscom UCP headquarters)
  • Mail
  • PAGE (Swissphone UCP headquarters)
  • Polycom (Atos)
  • Centracom (Motorola Digital Radio)
  • Image archive (interna)
  • Pelix© / Pelix© (transfer between separate Pelix© control panels)
  • ASC Voice (ASC voice recording)
  • NICE voice (NICE voice recording)
  • ATIS Voice (ATIS UHER voice recorder)
  • CTI Statistic Processes (for Trading)
  • M20 ff. GSM terminal

Special solutions

UCC Unified Communications & Collaborations
Existing VOIP functionality supplemented by flexible messaging protocols


  • Frequentis basic function
  • SIP gateway integration
  • BA integration


  • XMPP protocol
  • Presence and Messaging Protocol
  • Client Integration
  • Server integration

SSO Single Sign On Erweiterung
PELIX© supports common procedures such as KERBEROS or SAML/WS to access the application via SSO.

PELIX© enables integrated displays on multifunctional video walls. For this purpose commercially available manufacturers are supported with the following functions:

  • Building and input video surveillance
  • ASTRA cameras
  • Military drones
  • Superpuma thermal image
  • AFV system
  • Thin clients at workstations

Real-time logistics management – the core for maximum efficiency

Pelix© integrates the classic reactive emergency mood with the proactive mindset of workforces:

Reactive logistics for the immediate handling of all emergency events with the required urgency and priority.

Proactive logistics, so that routine tasks can be logistically planned, scheduled, assigned, monitored and reworked.

Pelix© implements an integrated overall system for operational action and information-specific elements.

Pelix© implements an integrated overall system for operational action and information-specific elements.

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