LogObject architecture:
Integrates seamlessly. Performs immediately.
The digital service factory
Orders:
This is where consolidation takes place - your orders are clearly displayed in color so that you can immediately see the status and priority of each order.
Cleaning:
Automatic data enrichment from AVOR (automated work preparation). The software checks feasibility, clarifications, semi-finished products and suppliers. This phase is fed from CRM, inventory and ERP systems and can be flexibly expanded.
Scheduling:
Real-time planning - thanks to our software, you can carry out scheduling "on the fly" or with support. The focus here is on flexibility and efficiency.
Optimization:
Dynamic optimization of your resources. Whether skills, appointments, tours or centrally created databases - the software continuously adapts to current requirements.
Assurance:
Provision of all relevant instructions and information on spare parts and materials. So your team is always optimally prepared.
Dispatch:
Automated delivery including notification of the customer by e-mail or SMS. Always on time and always informed.
Execute:
Once the order has been completed, automatic reporting is sent to the customer. Final details such as MOT, signature, photo and other parameters are also documented
Post-processing
Automatic feedback of performance data, times, expenses and invoice data - everything flows seamlessly back into your systems.
KPI measurement and reporting:
Recording and evaluating key performance indicators to continuously optimize and improve your service processes.
Re-Calculate and Update:
If necessary, the plan is recalculated and the process starts again at point 3, ensuring that you always work with the most up-to-date information and optimized plans.
Customer On-site:
On site, the field service confirms arrival and the start of work at the touch of a button. Again, the status report is provided in real time if required.
Close Order and Reporting:
The order is completed. Predefined forms and checklists are filled in. Photos, sketches or other information are attached. The customer's signature is recorded ... - all information is transferred back to the dispo.
Seamless, self-sufficient integration into your IT landscape
Made for your IT: mLogistics® can be seamlessly integrated into any common peripheral system. Whether SAP, Oracle, MS Dynamics Navision, ticketing systems such as Remedy/HPO, WebShops or self-developed planning systems - our solutions have the right interface for every system.
The best thing is that mLogistics® remains fully functional even if a peripheral system temporarily fails and usually works autonomously. This allows us to provide you with a high level of operational reliability and reduced downtimes even if other peripheral systems fail.
LogObject architecture: Perfect integration. Ready immediately.
Seamless end-to-end service processes
Benefit from smooth end-to-end service processes thanks to the seamless integration of your existing IT systems. Our strategic 3-tier architecture maximizes efficiency and adaptability.
Maximum efficiency through logistics-driven business logic
mLogistics® makes effective use of existing data structures and controls your service organization with maximum efficiency. Decisions are made automatically and based on logistics, independently of rigid ERP processes.
Dynamic planning and real-time scheduling
Our systems make decisions based on efficiency or strategic criteria and thus avoid blockages caused by fixed ERP processes. The continuous scheduling of resources takes place in real time and guarantees maximum efficiency and capacity utilization.
Future-proof and expandable architecture
Thanks to the strategic 3-tier architecture, mLogistics® can be easily integrated into new processes and interfaces. The use of common industry standards ensures a high degree of future-proofing and flexibility.
Your advantages at a glance:
- Seamless integration: Compatible with SAP, Oracle, MS Dynamics Navision and more.
- Automated decisions: For maximum efficiency and adaptability.
- Real-time scheduling: Increased capacity utilization and responsiveness.
- Future-proof architecture: High flexibility and easy expandability.
With the LogObject architecture, you can take your service processes to the next level - quickly, efficiently and future-proof.
Get in touch with us
Find out how easy it is to integrate mLogistics® into your system.