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Performance-critical order workflows digitized - optimized - transparent

Our solutions

For industry and
Field Service Management

Our leading industry solution automates your service process chain independently of existing ERP/CRM systems. We thus enable optimal, logistics-based decisions in resource planning and scheduling. The highly optimized algorithm controls dynamically and with maximum accuracy and performance. And the "magic": you can make extensive adjustments, adapt forms, masks and configurations independently using our special customizing layer. You can adapt as many and as complex workflows as you wish simply and without programming using our integrated low-code workflow modeler. Your processes are automated and can be precisely controlled end-to-end. The entire system integrates seamlessly and robustly into your existing IT landscape. This is how service works.

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For authorities and organizations
with security tasks

Because often every second counts: With our myABI product family, we offer an operations control system as well as incident and case management for security authorities and blue-light organizations. Innovative digital tools for efficient deployment planning, dispatching and central information management. Our solutions enable fast and precise decisions to be made, using intelligent assistants if required. In this way, we help our customers to make better decisions even faster and optimize processes through dynamic real-time resource management and comprehensive data integration.

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From order to evaluation: we enable end-to-end processing of all your services.

Efficiency and precision from order to invoicing

The digital service factory

Measure KPIsReportingRE-calculateupdate planPostProcessingClose Orderand ReportingCustomer On-siteExecute Service OrderDispatchAssuranceOptimizeSchedulingCleaningOrder Entry

Orders:

This is where consolidation takes place - your orders are clearly displayed in color so that you can immediately see the status and priority of each order.

Cleaning:

Automatic data enrichment from AVOR (automated work preparation). The software checks feasibility, clarifications, semi-finished products and suppliers. This phase is fed from CRM, inventory and ERP systems and can be flexibly expanded.

Scheduling:

Real-time planning - thanks to our software, you can carry out scheduling "on the fly" or with support. The focus here is on flexibility and efficiency.

Optimization:

Dynamic optimization of your resources. Whether skills, appointments, tours or centrally created databases - the software continuously adapts to current requirements.

Assurance:

Provision of all relevant instructions and information on spare parts and materials. So your team is always optimally prepared.

Dispatch:

Automated delivery including notification of the customer by e-mail or SMS. Always on time and always informed.

Execute:

Once the order has been completed, automatic reporting is sent to the customer. Final details such as MOT, signature, photo and other parameters are also documented

Post-processing

Automatic feedback of performance data, times, expenses and invoice data - everything flows seamlessly back into your systems.

KPI measurement and reporting:

Recording and evaluating key performance indicators to continuously optimize and improve your service processes.

Re-Calculate and Update:

If necessary, the plan is recalculated and the process starts again at point 3, ensuring that you always work with the most up-to-date information and optimized plans.

Customer On-site:

On site, the field service confirms arrival and the start of work at the touch of a button. Again, the status report is provided in real time if required.

Close Order and Reporting:

The order is completed. Predefined forms and checklists are filled in. Photos, sketches or other information are attached. The customer's signature is recorded ... - all information is transferred back to the dispo.

Workflow

mLogistics® coordinates all service processes using integrated, dynamic workflows

1. Orders

Orders from different sources are consolidated here - your orders are clearly displayed in color so that you can immediately see the status and priority of each order.

2. Cleaning

Automatic data enrichment within AVOR (automated work preparation). The system obtains all the data required for the order from various peripheral systems via interfaces. This phase is fed from CRM, inventory and ERP systems and can be flexibly expanded.

3. Scheduling

Real-time planning - the software checks feasibility, clarifications, materials, semi-finished products, suppliers and much more. Thanks to our software, you can carry out scheduling "on the fly" or with system support. The focus here is on flexibility and efficiency.

4. Optimization

Dynamic optimization of your resources. Whether skills, appointments, tours or external partners - our software continuously checks and adapts to current requirements.

5. Assurance

Provision of all relevant instructions and order information on history, spare parts and materials. So your team is always optimally prepared.

6. Dispatch

Automated assignment of the order to the appropriate service employee, including notification of the customer by e-mail or SMS. Always on time and always informed.

7. Execute

Once the order has been executed, the job is documented and, if desired, automatically reported to the customer. Final order details with signature, photo and other parameters are also documented.

8. Post-processing

Automatic feedback of performance data, times, expenses and invoice data - everything flows seamlessly back into your systems.

9. KPI measurement and reporting

Collect and evaluate key performance indicators to continuously optimize and improve your service processes.

10. Recalculate and update

If necessary, the plan is automatically recalculated and the process starts again at point 3. This ensures that you always work with the most up-to-date information and optimized plans.

Integrated into leading ERP systems such as:

Microsoft, SAP, Oracle

End-to-end
by nature

Our mindset for
Your growth.

Highest solution competence

We implement software solutions that never get "old" for replicable and complex processes.

Process excellence

Professional project management that knows your industry, combined with agile implementation.

Consistent customer focus

Individual support for perfectly tailored solutions that are continuously developed and maintained.

Partner

Shaping success together

LogObject works together with leading technology companies. We integrate their solutions seamlessly into our products. This enables us to offer our customers holistic solutions for their tasks.

Esri

A leading geographic information systems (GIS) company that develops innovative software solutions to optimize data analysis and visualization.

"See today what will be important tomorrow - with the power of geography"

TomTom

A pioneer in navigation technology and mapping solutions, providing precise location data and real-time traffic information.

"Know where to go"

i2

An innovative brand in the field of intelligent analysis and visualization software that is used worldwide to identify and combat criminal activity.

"Turning data into intelligence"

About LogObject

Passion in every line of code

  • We realize dynamic solutions for the most complex requirements
  • We understand our customers and their processes better
  • We create innovations that really improve workflows
  • We adhere to standards and ensure the highest quality

#LogObject

Your career

Your future -
Your career


Do what you do best. At LogObject, we love to give you responsibility. Here you have the freedom to develop your talent. Small project teams with big responsibility for better software. Become part of our team.

Working at LogobjectOpen positions